Health Management Policy

At Citizen Systems, we recognize the mental and physical health of our employees as the foundation for corporate growth, and we are committed to improving well-being through the creation of a comfortable working environment and multifaceted health initiatives.

Citizen Group Policy

The Citizen Group, based on the corporate philosophy of "being loved by citizens and contributing to citizens," will engage in health management aimed at achieving sustainable growth for the company and the well-being of employees who work throughout the group.

Health Management Declaration

Citizen Systems believes it is important for each employee to work vigorously and cheerfully in good mental and physical health. Under the Citizen Group Code of Conduct, we will work on creating a safe and healthy workplace and promote health maintenance and enhancement activities for each employee.

Health Management Guidelines

1. We will respect human rights and diversity and engage in creating a safe and comfortable workplace.

2. We will strive to ensure that each employee, our most valuable resource, is in good mental and physical health and can perform at their best.

3. We will work on creating an environment that allows for open communication.

Goal Indicators

1. Absenteeism (sick leave due to physical and mental health issues) The incidence rate of employees on sick leave (due to illness) for more than one month will be the indicator. Number of affected individuals / total personnel at the end of March (%)

   • FY 2024: 1.3%

   • FY 2025: 1.0%

   • FY 2030 target: 0.5%

2. Presenteeism (a state of decreased job performance due to poor health) In the stress check, we will evaluate performance together and ask about overall job outcomes (out of 10 points)

   • FY 2024: 6.3 points

   • FY 2025: 6.5 points

   • FY 2030 target: 6.7 points

3. Work Engagement The ratio (%) of respondents who answered in the top two levels of a seven-point scale to the question in the employee engagement survey, "Do you feel a sense of fulfillment through your work?"

   • FY 2024: 33.3%

   • FY 2025: 34.0%

   • FY 2030 target: 35.0%

4. Health Literacy (health knowledge and action) The registration rate (%) for the healthcare platform Pep Up, which maintains and improves health age.

   • FY 2024: 85.1%

   • FY 2025: 89.4%

   • FY 2030 target: over 90%

Efforts for Health Maintenance and Enhancement

We view the creation of a workplace environment where each employee can perform with confidence in good mental and physical health as an important management issue. Based on the results of FY 2024, we will systematically promote health maintenance and enhancement initiatives from various aspects in FY 2025, including improving lifestyle habits, strengthening mental health, and addressing women’s unique health issues and support for work-life balance. With a long-term goal set for FY 2030, we aim to enhance the overall health of the organization through continuous improvement and establishment. For more details, please refer to here.

Furthermore, Citizen Systems was certified as one of the Next Bright 1000 among approximately 20,000 small to medium-sized corporations applying for the "2025 Excellent Health Management Corporation" selected by the Ministry of Economy, Trade and Industry and the Japan Health Conference on March 11, 2025.