venient urban access with a calm environment, the Head Office has established an integrated supply chain management system that consistently supports sales and marketing for business printers and healthcare products in Japan and across the Asia region, as well as product planning, R&D, quality assurance, and after-sales service. The printer business offers a lineup that includes receipt printers, label printers, photo printers, payment systems, queue ticket systems, and other print solutions, deployed across a wide range of sectors including retail, healthcare, logistics, and public services. The healthcare business develops products such as electronic blood pressure monitors and electronic thermometers that support home health management, and is also working on creating new solutions including digital connectivity. Additionally, the Head Office plays a role in collaborating with overseas sales and manufacturing locations to rapidly reflect market needs in product development. By fostering close cooperation among all departments, the Citizen Systems Head Office serves as a vital hub for realizing products that are attuned to society and people's daily lives.1c:T430,Situated in a tranquil setting at the foot of Mt. Fuji, this facility upholds Citizen Systems' commitment to manufacturing quality through reliable technology and precise process management. The Fujiyoshida Factory serves as the domestic manufacturing hub for the printer business, managing an integrated production process from assembly, adjustment, and operational testing to quality assurance. Equipped with flexible manufacturing lines capable of handling a wide variety of products including receipt printers and photo printers, it reliably produces business-grade printers that demand high reliability. Furthermore, the factory handles domestic after-sales service and repair operations, managing customer inquiries, repairs, inspections, and the supply of maintenance parts. The close coordination between manufacturing and support enables higher quality product delivery and rapid customer response. As the only domestic facility integrating manufacturing quality and customer support, the Fujiyoshida Factory is a cornerstone of Citizen Systems' printer business.1d:T41f,The Jiangmen Factory manufactures various printer products centered on receipt printers and label printers, as well as healthcare devices such as blood pressure monitors. It employs quality management based on ISO 9001, ensuring high reliability for business-grade products through consistent process management and traceability. It has also obtained ISO 13485 certification to meet the quality standards required for medical device manufacturing, with thorough attention to safety and hygiene. In terms of environmental management, the factory operates under ISO 14001 certification, working on emission reduction and resource circulation while conducting production activities in harmony with the local community. Furthermore, in 2010, production functions within China were consolidated at this Jiangmen Factory, further strengthening its role as the core factory supporting the printer business. Backed by these certified production systems, the factory delivers highly reliable products to the global market in both the printer and healthcare fields.1e:T519,

We will work to reduce environmental impact throughout the entire lifecycle of our products and services, and contribute to global environmental conservation by promoting "environmentally conscious manufacturing" through the development and provision of environmentally friendly products.
We will comply with environmental laws, ordinances, regulations, agreements, and other requirements.
We will work to mitigate and adapt to climate change by promoting the reduction of greenhouse gas emissions and energy conservation in our business activities.
We will strive for sustainable resource use, including resource conservation, waste reduction, and water resource preservation.
We will strengthen the management of chemical subst

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Is Support Available for Products Purchased Abroad?

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