Frequently Asked Questions

Q&A - printer

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QIs a Maintenance Contract Available?QI Want to Know the Information Needed When Contacting Support QWhat Should I Do If I Lose My Warranty?QI Want to Know the Estimated Repair Costs QI Want to Know the Warranty Period and Coverage QRequest for Repair QInquiring About Product Malfunctions QUnable to Print After OS Update QI Want to Know the Meaning of Error Messages and Lamp Flashes QHow to Troubleshoot a Printer That Doesn't Work QI Want to Know How to Replace Consumables (Ribbons, Heads, etc.)QI Want to Know How to Maintain and Clean QI Want to Control Using SDKs and APIs QHow to Install Drivers QHow to Set Up Your Printer QI Want to Know the Settings and Operation Methods for Each Model QAre Products Purchased Abroad Eligible for Support?QIs it possible to return or exchange after purchase?QHow to Purchase Consumables and Optional Parts QI Want to Know the Purchase Procedure for Corporations QRequest for Quotations and Delivery Dates QCheck for Authorized Retailers and Agents QHow to Purchase Products

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