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Q&A
Healthcare Business / Health Scan
Health Scan
QFirst, please check that the Bluetooth® function on the device itself is turned on. Next, turn your smartphone’s Bluetooth® setting off and then back on, restart Health Scan, and try transferring the data again. On Android devices, please also turn on location services. If the issue persists, restart your smartphone and follow the instructions under “Unable to Transfer Measurement Data” on the official website.
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